*** DUE TO COVID-19 CANADA POST IS NO LONGER GUARANTEEING THEIR SHIPPING TIMES ***
Orders will be shipped 5-7 business days after payment is received. Orders of large quantities and custom orders will take up to 7-14 business days. The cost of shipping and handling is the responsibility of the buyer. All items will be shipped to the address that you provide at the time of payment.
Shipping days are Thursday (local orders) and Sunday (International orders), depending on the date of your order
your package may be delayed.
In order to keep products affordable, tracking In Canada is provided at an additional cost. If tracking is not chosen, we are not responsible for your package once it leaves the shop.
Mailing time varies by country and state, Sha.karah Jewelry Co. is not responsible for delays by the postal service once your package leaves the shop.
International shipping is available to countries that accept PayPal, buyers are responsible for all duties, taxes, levies or fees.
Sha.karah Jewelry Co. is not responsible for your package once it leaves the shop.
Return & Exchange Policy
Your satisfaction is my goal, and I will do what we can to provide a positive experience. If you receive your order in a broken or unusable condition, please notify me immediately and I will be happy to work with you to find a solution.
If you are unhappy and unsatisfied with your order, please notify me immediately and we will be happy to work with you to find a solution.
A refund or exchange will be issued once the item has been returned in its original, undamaged condition. Return shipping is the buyer's responsibility.
Please note that custom work is non-refundable.